Modern Slavery Statement for Cleaners Twickenham
This Modern Slavery Statement sets out the steps that Cleaners Twickenham has taken, and continues to take, to ensure that modern slavery and human trafficking are not taking place within our business or supply chains. We recognise our responsibility to act ethically and with integrity in all our relationships and to implement systems and controls that support this commitment.
Our Zero-Tolerance Policy
Cleaners Twickenham has a zero-tolerance approach to all forms of modern slavery, human trafficking, forced or compulsory labour, and child labour. This applies to every aspect of our operations, including the recruitment and treatment of our own workforce and the way we source goods and services. We will not knowingly work with any organisation that fails to uphold these standards or is unable to demonstrate clear and effective measures to prevent modern slavery.
All managers and supervisors are responsible for promoting this policy in their areas and ensuring that it is understood and followed by employees and contractors. Any breach of this policy by an employee may result in disciplinary action, up to and including termination of employment.
Our Supply Chain and Supplier Standards
Our supply chain includes providers of cleaning products, equipment, workwear, and specialist services. We are committed to working only with suppliers and subcontractors who share our values and can demonstrate compliance with all relevant labour, employment, and human rights legislation.
As part of our onboarding process, new suppliers are required to confirm that they do not engage in modern slavery or human trafficking and that they have appropriate policies and procedures in place. Existing suppliers are expected to maintain equivalent standards and to notify us immediately of any suspected or actual breaches.
Supplier Audits and Due Diligence
Cleaners Twickenham carries out proportionate due diligence and monitoring of suppliers, based on the level of risk associated with their activities and location. This may include reviewing policies, requesting evidence of compliance, and asking for information on recruitment practices and worker protections.
We reserve the right to conduct audits of suppliers where we identify elevated risk or where concerns are raised about working conditions or labour practices. If an audit or review reveals non-compliance with our modern slavery expectations, we will work with the supplier to agree a clear corrective action plan and timescales. If satisfactory improvements are not made, we may suspend or terminate the relationship.
Reporting Channels and Whistleblowing
We encourage all employees, agency workers, contractors, suppliers, and other stakeholders to report any concerns they may have about modern slavery, human trafficking, or unethical labour practices connected to our business or supply chain. Concerns may include suspicious recruitment practices, withholding of identity documents, restriction of movement, or signs of exploitation.
Reports can be made to line managers, senior management, or through internal reporting channels made known to staff and contractors. We treat all reports seriously and, where possible, confidentially. No person will suffer any detrimental treatment for raising a concern in good faith, even if it is not confirmed by subsequent investigation. We are committed to investigating all credible allegations and taking appropriate action where necessary.
Training, Awareness, and Responsibilities
To support the effective implementation of this statement, we provide training and guidance to relevant staff, particularly those involved in recruitment, procurement, and contract management. Training covers the signs of modern slavery, how to respond to concerns, and how to apply our policies in practice.
Responsibility for overseeing our modern slavery measures rests with senior management, who ensure that appropriate resources are allocated, that procedures are followed, and that improvements are identified and implemented. All employees are expected to familiarise themselves with this statement and to act in accordance with its principles.
Monitoring, Review, and Continuous Improvement
Cleaners Twickenham is committed to reviewing and improving our approach to tackling modern slavery on an ongoing basis. We will monitor the effectiveness of our policies, supplier audits, and training, and adapt our actions in response to changes in legislation, guidance, and best practice.
This Modern Slavery Statement will be reviewed annually, or more frequently if required, to ensure it remains current, effective, and reflective of our operations and risk profile. Updates and revisions will be approved by senior management and communicated to staff and key suppliers as appropriate.
This statement represents our ongoing commitment to conducting business ethically, respecting human rights, and playing our part in the wider effort to eradicate modern slavery and human trafficking.