Cleaners Twickenham is committed to providing professional cleaning services in a safe, responsible and compliant manner. This Health and Safety policy sets out our approach to protecting our employees, contractors, clients and members of the public while we deliver cleaning services. It applies to all activities carried out by our team at client premises, residential properties and commercial locations.
Our objective is to prevent accidents, work related ill health and unsafe situations by managing health and safety risks in a systematic and proactive way. We aim to identify hazards, assess associated risks and implement appropriate control measures before work begins and throughout the delivery of our cleaning services.
Management is responsible for ensuring that appropriate resources, training and supervision are provided so that health and safety standards are maintained and continuously improved. All employees and contractors are required to follow this policy and cooperate fully with all health and safety procedures.
Cleaners Twickenham complies with applicable health and safety legislation and recognised industry standards for cleaning operations. We review this policy periodically to reflect any changes in legal requirements or best practice guidance.
Overall responsibility for health and safety rests with the company management, who will:
Ensure safe systems of work are developed and implemented for all cleaning tasks.
Provide information, instruction and training so employees understand their duties.
Monitor health and safety performance and act promptly on any concerns raised.
Review risk assessments regularly and whenever working practices change.
Employees and contractors have a duty to:
Take reasonable care of their own health and safety and that of others who may be affected by their actions.
Follow all safety instructions, training and site specific rules provided by Cleaners Twickenham and by clients.
Use personal protective equipment correctly and report any defects or shortages.
Immediately report accidents, near misses, hazards or unsafe conditions.
Before commencing work at any property or site, we assess the relevant risks associated with the cleaning tasks to be undertaken. Risk assessments consider factors such as access routes, working at height, use of cleaning chemicals, manual handling, electrical equipment and any vulnerable persons on site.
On the basis of these assessments, we establish safe working procedures that may include restricted access to certain areas, safe storage and use of substances, equipment checks, and agreed methods of working with our clients. All staff are briefed on the specific risks and procedures for each location.
We use cleaning products in a controlled and responsible manner to protect both people and the environment. All substances are handled in accordance with manufacturer instructions and relevant safety data. Where required, formal assessments are carried out under Control of Substances Hazardous to Health principles.
Key measures include:
Using the least hazardous suitable products wherever practical.
Storing chemicals securely and away from children, pets and food preparation areas.
Ensuring containers are clearly labelled and never decanted into unmarked bottles.
Providing appropriate personal protective equipment when using chemicals, such as gloves or eye protection.
Ensuring adequate ventilation in enclosed areas where products are used.
Cleaners Twickenham provides suitable personal protective equipment for the tasks being carried out. This may include gloves, masks, eye protection, footwear or other items, depending on the nature of the work. Employees are required to wear this equipment as instructed and keep it in good condition.
All cleaning machines and electrical equipment used by our team are maintained in a safe condition and used only by trained personnel. Regular checks are carried out to ensure cables, plugs and other components remain in safe working order. Any faulty equipment is removed from use immediately and reported.
To reduce the risk of strains and injuries, staff receive guidance on safe lifting and carrying techniques, as well as the correct use of trolleys and other aids. Wherever possible, heavy or awkward loads are reduced, divided or moved with assistance.
We encourage employees not to rush tasks, to maintain good posture when cleaning and to take regular short breaks where appropriate, especially during physically demanding work.
When working in homes and commercial properties, our staff are required to show respect for the premises and follow any site specific safety rules communicated by the client. This may include security procedures, access controls, fire safety arrangements and rules regarding restricted areas.
We take particular care when working around children, older persons, pets and other vulnerable individuals. Chemicals and equipment are never left unattended in a way that allows access by unauthorised persons.
All accidents, incidents, near misses and dangerous occurrences must be reported to management as soon as possible, regardless of severity. This enables us to investigate causes, implement corrective actions and prevent recurrence.
Staff are instructed on basic emergency procedures, including how to respond in the event of fire, serious injury, chemical spills or other urgent situations at client premises. We cooperate with building managers and clients to align our procedures with any existing emergency arrangements on site.
Cleaners Twickenham provides appropriate induction and ongoing training in health and safety matters relevant to each role, including safe use of equipment, chemical handling, manual handling, incident reporting and site specific rules. Training records are maintained and refreshed when necessary.
We encourage open communication about safety issues and welcome suggestions from staff and clients on how to improve our health and safety performance. Concerns raised are taken seriously and investigated promptly.
This Health and Safety policy is reviewed on a regular basis to ensure it remains effective and reflects our current services and working practices. We monitor performance through incident reports, feedback from staff and clients, and periodic checks of working methods and equipment.
By working together and maintaining clear standards, Cleaners Twickenham aims to deliver reliable cleaning services while safeguarding the health, safety and wellbeing of everyone affected by our operations.
Hire our cleaners Twickenham and get the right service for your budget.
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
(70)
